Jackson County Library Services
  • 09-Sep-2022 to 26-Sep-2022 (PST)
  • Medford, OR, USA
  • 19.79-24.79 per hour
  • Hourly
  • Full Time

JCLS offers a competitive benefits package including 401(a), medical, dental and vision coverage to employees and qualified dependents. Life insurance, long-term disability and supplemental additions are included. In addition, JCLS provides vacation, sick leave and 11 paid holidays.


JOB ANNOUNCEMENT


LIBRARY SPECIALIST, ADULT SERVICES

MEDFORD

40-HOUR POSITION

$19.79 TO $24.79 PER HOUR

CLOSES SEPTEMBER 26, 2022 - OPEN UNTIL FILLED

THE POSITION

The Library Specialist position performs customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the Library system. Excellent customer service to library patrons is the core tenet of the Library Specialist position. The Library Specialist may also be responsible for planning and facilitating programs for all ages, providing readers' advisory, fielding reference questions, and may coordinate and train volunteers.


DUTIES AND RESPONSIBILITIES

  • Provide customer service to patrons by greeting, providing tours, and assisting patrons in all areas of the library.
  • Work closely with Branch Managers and Librarians to plan, implement, and promote programming, activities, and displays for all ages.
  • Support service desks in assisting patrons with questions and providing readers' advisory services.
  • Checks in and processes library materials as directed.
  • Expert-level proficiency with the ILS and other software utilized in patron services and programming.
  • Serve as the Person in Charge in the absence of the Branch Manager.
  • Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
  • Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate.
  • Assist with library opening and closing procedures.
  • Provides customer service by welcoming and registering patrons, issuing library cards, checking in and out materials, and managing patron accounts.
  • Assists patrons with locating materials using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
  • May assist branch manager with library programming and outreach for all ages.
  • Regular attendance.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

  • Customer service techniques to handle a variety of customer interactions.
  • Effective oral and written communications.
  • Promotional skills to provide patrons with information about services, programs, and special events.
  • Effective problem solving skills.
  • Interpersonal skills to promote teamwork.
  • Knowledge of Microsoft Office Suite.
  • Advanced knowledge of computers, related equipment, Internet and fundamental research, and commonly used office software to perform data entry and to create original documents, save, and open/review/edit existing documents.
  • Knowledge of the educational, developmental, and interest levels of different populations served.
  • Knowledge of basic library services including ability to use alpha and/or numeric systems for accurate and fast-paced materials placement.
  • Basic library circulation policies and procedures (and designated Administrative Rules).
  • Library print and electronic resources including commonly used reference sources, library databases, and/or Internet.
  • Knowledge of the Library's integrated library system.
  • Ability to work both independently and in a team setting.
  • Strong interpersonal skills.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

  • High School Diploma or GED.
  • One year of library experience.
  • OR the equivalent combination of education and experience that provides the knowledge, skills, and abilities required to perform the duties as described.

DESIRED QUALIFICATIONS

  • Two years of library experience.
  • Bilingual.
  • Bachelor's degree from a regionally accredited institution.

SPECIAL REQUIREMENTS/LICENSES

  • Criminal background check required.
  • Ability to travel to sites and branch locations.
  • Fully vaccinated for COVID-19 per JCLS Board Policy.
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